摘要：随着卫生医疗服务水平的提高，医患矛盾却呈现日益加重的趋势。作为医患关系发生的主要场所，医院在营造良好医患关系方面有着不可替代的作用。本文将从医院管理层面来探讨如何建构良好的医患关系。

    关键词：医患矛盾;医院管理;对策

    The Roles of Hospital in Building Harmonious Doctor-Patient Relationship

    JI Xue-lei1,GE Yi-dong1,CHENG Jie-nan1,JIANG Lan-lan1,ZHU Su-yue1,XU Ming-liang1,CUI Ren-xi1,WANG Yi-wen1,HE Si-zhong2

    (1.The Second People's Hospital of Wuhu City,Wuhu 241000,Anhui,China;2.Wuhu City Health Bureau,Wuhu 241000,Anhui,China)

    Abstract：With the development of social economy and socioculture,health service in China has made great improve.However,the doctor-patientcontradiction has been undergoing a severe trial. As the main venue where the doctor-patient relationship occurred,the hospital plays an impotent role in establishment of a good rapport between physicians and patients.The aim of this article is to discuss how to establish a harmonious doctor-patient relationship on a management level.

    Key words：Doctor-patient contradiction；Hospital management；Countermeasure随着医患关系由医生家长模式向患者中心模式或医生-患者互动模式的转变 ......