我科开展优质服务的做法及效果
摘要:通过开展优质护理服务示范工程,加强基础护理工作,减少陪护,提高病人满意度;使“以病人为中心”的各种操作真正落实到实处 。关键词:妇产科 优质护理服务
My branch development high-quality service procedure and effect
Yun Enfang
Abstract:Through the development high quality nursing service demonstration project,the enhancement foundation nursing work,reduces accompanies a sick person to provide nursing care,enhances the patient degree of satisfaction;Causes “take the patient as the center” each kind of operation carries out the tangible truly.
Keywords:Gynecology and obstetrics department High quality nursing service
【中图分类号】R-3 【文献标识码】B 【文章编号】1008-1879(2010)12-0184-02
为了真正体现“以病人为中心”的服务理念 ......
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