摘要：药剂科是医院的重要组成部分，关系到医院的发展前景，同时对患者的生命安全起着重要影响作用。本次研究通过分析社区医院药剂科的服务内容及质量，总结其不足及缺陷，我们提出改进措施，为提高社区医院药剂科的服务水平提供指导意见。

    关键词：社区医院；药剂科；服务质量

    Abstract：pharmacy department is an important part of hospital, in relation to the development prospect of the hospital, and the life safety of patients on a critical role. This research through the analysis of pharmacy department community hospital service content and quality, and to sum up the problems and defects, we put forward the improvement measures, to improve the service level of the community hospital pharmacy department provides guidance.

    Key words：community hospital; Pharmacy department; Service quality

    【中图分类号】R197.323 【文献标识码】C 【文章编号】1672-3783(2012)06-0293-01

    随着经济水平的发展 ......