太原市社区卫生服务职工工作满意度现状调查
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[摘要] 目的 了解太原市社区卫生服务职工的工作满意度情况及相关影响因素,为制定决策提供依据。方法 利用随机抽样的方法进行现场自填式问卷调查,应用统计学方法进行结果分析。结果 对满意度影响由强到弱的因素依次为:福利待遇、制度公平、领导重视、职称晋升、工作环境、发展空间。结论 提高医务人员的薪酬福利、改变培训方式、降低医务人员的职业风险,完善双向转诊制度,从整体上提高社区卫生服务职工的工作满意度。
[关键词] 社区卫生服务职工; 工作满意度; 太原
[中图分类号] R195 [文献标识码] A [文章编号] 1673-9701(2010)09-70-03
Satisfaction of Community Health Care Service in Taiyuan
LIANG Juanfang LIU Yueze
Public Health college of Shanxi Medical University,Taiyuan 030001,China
[Abstract] ObjectiveTo survey the satisfaction and related factors of community health care service in Taiyuan to provide a basis for its decision-making. MethodsWe used a random sampling methods for on-site self-administered questionnaire survey and the statistical methods for result analysis. ResultsThe main factors affecting the satisfaction of community health care service included benefits,fair system,leadership attention,title promotion,working environment,room for development,etc. ConclusionIt is very important to improve the salary and welfare,change the training mode and reduce occupational risks of medical personnel and improve the two-way referral system so as to enhance the overall satisfaction of community health staff ......
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