黄青青 陈洪

    [摘要] 为了探讨PDCA在科室质量规范化建设中的应用，本研究以科室质量小组为抓手，科学开展Plan、Do、Check、Action阶段管理，通过现状分析进行工作筹划，采用加强管理机制、细化质量活动范畴、加强质量管理宣贯、规范质量改进项目、创新信息化管理等措施，开展质量持续改进工作。以质量监管“大环”运作，带动科室质量“小环”运转。通过一系列整改，医疗质量指标稳步提升，科室规范化发展，形成了一系列制度、流程和规范，安全文化氛围日渐浓厚。医院构建专业化质量管理模式，深化质量管理教育，加大质控信息化建设，可推动医疗质量持续改进。

    [关键词] 科室质量小组;质量管理;PDCA;医疗质量;改进

    [中图分类号] R197.3? ? ? ? ? [文献标识码] C? ? ? ? ? [文章编号] 1673-9701(2021)11-0154-04

    Application of PDCA cycle in continuously promoting the standardized construction of department quality management

    HUANG Qingqing? ?CHEN Hong

    Department of Quality Management， Chinese People′s Liberation Army Characteristic Medical Center， Chongqing 400042， China

    [Abstract] In order to explore the application of PDCA in the standardization construction of department quality， this study uses department quality team as the starting point to scientifically carry out Plan，Do，Check，and Action stage management. This study conducts work planning through current situation analysis， adopts strengthened management mechanisms， details the scope of quality activities， strengthens the publicity and implementation of quality management ......