韩雪松 李秀娟 王淑红

    [關键词] 绩效考核;激励机制;口腔科;医生;工作质量;满意度;医患纠纷

    [中图分类号] R197.32? ? ? ? ? [文献标识码] B? ? ? ? ? [文章编号] 1673-9701(2021)23-0068-04

    The effect of performance appraisal and incentive mechanism in improving the quality of dentist′s work

    HAN Xuesong1? ?LI Xiujuan2? ?WANG Shuhong1

    1.Department of Stomatology， Affiliated Hospital of Hangzhou Normal University， Hangzhou? ?310015， China; 2.Department of Stomatology， Zhejiang Litongde Hospital， Hangzhou? ?310012， China

    [Abstract] Objective To explore the effect of performance appraisal and incentive mechanism in improving the quality of dentist′s work. Methods The 15 doctors in the Department of Stomatology in our hospital who did not undergo performance appraisal and incentive mechanisms from January 2018 to February 2019 were set up as the control group. The 15 doctors in the Department of Stomatology in our hospital who underwent performance appraisal and incentive mechanisms from March 2019 to December 2020 were set up as the study group. The patients in our department were selected as the research objects. During the period ......