医院门诊护理流程优化管理研究进展(1)
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[摘要] 通过对医院门诊护理流程的优化定义、护理流程优化意义中存在的服务盲区以及应对措施等存在的问题，对国内外相关的医院门诊护理流程优化管理的研究进行概述。
[关键词] 医院；门诊护理流程；优化管理
[中图分类号] R197 [文献标识码] A [文章编号] 1674-0742(2013)06(c)-0187-02
Study Progress on Nursing flow Optimal Management of out-patient Clinics of Hospital
CHEN Meilan CHEN Meifen
Guangdong Luoding People's Hospital，Luoding 527200，China
[Abstract] Through the definition of optimization of out-patient nursing process， the characteristics of out-patient service， the meaning of nursing process optimization， the existing service spots and problems of measures， so， hospital out-patient nursing process optimization management of domestic and foreign research are summarized.
[Key words] Hospital；Out-patient nursing process；Optimal management
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