【摘要】目的 观察沟通技巧对门急诊小儿输液依从性及护理满意度的影响。方法 选择2015年10月～2016年6月期间于商丘市第一人民医院急诊输液室输液患儿50例作为研究对象，随机将其分为观察组(25例)与对照组(25例)。给予对照组急诊输液室常规护理，观察组则应用沟通技巧干预手段。观察两组治疗依从性及护理满意度。结果 观察组护理后患儿家属满意度及患儿依从率均优于对照组，差异有统计学意义(P<0.05)。结论 门急诊小儿输液过程中应用沟通技巧干预手段有助于提高临床输液质量，利于提升患儿输液时依从性及患儿家属对临床护理满意度，临床普及价值高。

    【关键词】沟通技巧；小儿输液；依从性；护理满意度

    【中图分类号】R472 【文献标识码】A 【文章编号】ISSN.2095-6681.2016.29.0.02

    【Abstract】Objective To observe the effect of communication skills on compliance and nursing satisfaction of children in emergency department.Methods Fifty patients were randomly divided into observation group (n=25) and control group (n=25).The patients were randomly divided into observation group (n=25) and control group (n=25).Given to the control group of emergency infusion room routine care ......