【摘要】目的 探讨血站质量管理体系的建立对保证血液采集质量的有效性分析。方法 选取在本院血站中心献血的人员120名作为研究对象，常规操作组行常规操作采血，观察组按照血站质量管理体系管理采血，且都接受了问卷调查。统计对比不同组别献血人员间的消毒灭菌、发放合格率及对服务的满意程度进行比较并分析研究。结果 与常规采血组比较，观察组采血后其消毒率及合格率各指标的质量均较高，差异有统计学意义(P<0.05)，对其服务的满意度均得到显著提高，差异有统计学意义(P<0.05)。结论 在血液中心管理工作中建立血站质量管理体系措施，其具有标准规范的操作，助于提高血液质量及服务质量的有效手段，值得在临床上进一步实践。

    【关键词】血站质量管理体系；血液采集；质量控制；作用

    【中图分类号】R197.6 【文献标识码】A 【文章编号】ISSN.2095-6681.2018.33..02

    【Abstract】Objective To explore the effectiveness of the establishment of blood quality management system to ensure the quality of blood collection.Methods A total of 120 blood donation personnel were selected from the study subjects.The blood collection was performed by routine operation and the blood collection was observed according to the blood quality management system.All of them were surveyed.Statistical comparisons were made between the different groups of blood donation personnel for disinfection and sterilization ......