【摘要】目的：探讨医院急诊危重患者的交接管理策略。方法：随机抽取2018年5月-2019年1月就诊于我院的180例急诊危重症患者，将其分为常规组与干预组各90例，常规组采取常规转运方式交接班，干预组采取安全转运方式交接，比较两组患者在交接轉运过程中不良事件的发生率、交接满意度以及投诉率。结果：干预组患者转运交接明显优于常规组，有显著差异性(P<0.05);干预组患者转运交接满意度为95.65%，投诉率为0.00%，明显优于常规组转运交接满意度88.89%，投诉率为4.44%，有显著差异性(P<0.05)。结论：急诊危重症患者的转运交接十分复杂，虽然转运时间短暂，但采取积极有效的安全转运方式，可有效的避免不良事件的发生，从而提高就医满意度，减少投诉率，值得推广应用。

    【关键词】危重症;急诊;交接;管理策略

    [Abstract] Objective：To explore the handover management strategy for critically ill patients in emergency hospitals. Methods：A total of 180 emergency critically ill patients who were admitted to our hospital from May 20 to 2019 in 2018 were randomly selected and divided into 90 groups in the routine group and the intervention group. The routine group was transferred by routine transfer mode. The safe transfer method was handed over ......