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Re-engineering systems for the treatment of depression in primary care: cluster randomised controlled trial
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     1 Dartmouth Medical School, HB 7250, Hanover, NH 03755, USA, 2 Center for Health Services Research. Durham Veterans Affairs Medical Center, Durham, NC 27705, USA, 3 Weill Medical College of Cornell University, White Plains, NY 10605, USA, 4 University of Colorado Health Sciences Center, UCHSC at Fitzsimmons, Aurora, CO 80010, USA, 5 Regenstrief Institute, Indianapolis, IN 46202-2859, USA, 6 Portland Veterans Administration Medical Center, Portland, OR 97207-1034, USA, 7 Center for Research Strategies, Denver, CO 80203-1694, USA

    Correspondence to: A J Dietrich allen.j.dietrich@dartmouth.edu

    Abstract

    Depression is frequently treated in primary care,1 yet there are barriers to its effective management.2 3 Recent randomised controlled trials in primary care showed benefits for patients with depression from increased telephone support, better cooperation between primary care and mental health professionals, and more systematic follow up.4-6 Some of these changes are costly, however, and their implementation has required intensive support from research teams. Changes have also proved difficult to sustain outside externally funded research.7

    To disseminate these models widely, strategies are needed to support their implementation and maintenance in community settings. To be practical, these strategies should be based on available resources. Our project, the re-engineering systems for primary care treatment of depression, relied on established quality improvement programmes. In the United States these programmes are typically part of the infrastructure of large medical groups. Their charge includes the collection of data on performance quality, the provision of these data to clinicians and administrators, and assistance for clinicians and practices to meet targets through educational support, additional resources, and changes in practice organisation. Similar resources could be developed through national health programmes and professional organisations.8 9

    We developed and tested a model of evidence based management of depression that could be widely disseminated. We hypothesised that implementation would improve targeted processes for management of depression and improve outcomes at six months.

    Methods

    The characteristics of the practices and patients were well balanced (tables 1 and 2). The mean depression score on the Hopkins symptom checklist-20 for the total sample was 2.01, which is consistent with moderate to severe symptoms. According to the mental disorders patient health questionnaire,21 47% of usual care patients and 51% of intervention patients (P = 0.42) had generalised anxiety, panic disorder, or both.

    Table 1 Characteristics of practices randomised to manage patients with depression using evidence based model or usual care. Values are numbers (percentages) unless stated otherwise

    Table 2 Baseline characteristics of patients being managed for depression with evidence based model or usual care. Values are numbers (percentages) unless stated otherwise

    Table 3 describes the process of care. Compared with the usual care clinicians the intervention clinicians more often asked patients about suicidal thoughts, offered educational materials, and assisted in setting self management goals. Intervention patients also received more follow up contact by visits or telephone and were significantly more likely at both three and six months to report receiving good or excellent care. We found no differences between the groups for frequency with which clinicians presented patients with treatment options or elicited their preferences. The patterns of management (drugs alone, counselling alone, or both) did not differ significantly. No adverse events were reported.

    Table 3 Process of care for patients being managed for depression with evidence based model or usual care. Values are percentages (numbers/total numbers)

    Table 4 presents depression scores, response, and remission based on intention to treat. Intervention patients had better outcomes on all measures at both follow up intervals. Although mean depression scores declined among patients in both groups, the decline was significantly greater in intervention patients: the intervention effect size on the Hopkins symptom checklist-20 was 0.23 at three months and 0.29 at six months.

    Table 4 Clinical outcomes for patients being managed for depression with evidence based model or usual care. Values are percentages (number of patients/total number) unless stated otherwise

    Log books completed by the care managers indicated that a mean of 20 minutes was expended for each telephone call, including record keeping. The psychiatrists had infrequent contact with the clinicians (< 5% of patients). The clinicians reported negligible time demands from the model aside from administrative duties such as obtaining consent.

    Now that our trial is complete, the leaders of the organisations have sustained the model and disseminated it further with local resources. As of March 31, 2004 an additional 139 practices have been supported to implement the model.

    Discussion

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